Designing for Services
Tuesday, December 19th, 2006For the past couple of days I have been helping out with Designing for Services, a series of collaborative workshops bringing together social scientists, service designers and technologists in order to rethink the practice and concept of service - who might benefit from what and how?
For me, it represents a joyful return to the more practically orientated days of user involvement, prototyping, and all the interesting stuff that makes technologies take off. Only difference now is that we are not dealing with tangible outcomes.
When academics speak of interdisciplinarity, it usually involves getting together with people (other academics!) who are slightly different than themselves. Slightly. In this case, however, the divergence is felt in every single interaction, making it an ideal setting for contestation and re-negotiation of knowledges.
Very interesting.